They bought trip insurance. His cancer returned. They’re still waiting for their refund after cancel

Evelyn Montelbano and her husband, Jack, booked a 10-day cruise several months ago on Norwegian Cruise Line and made sure to buy trip insurance. However, after Jack’s cancer came back forcing them to cancel their trip, they still haven’t their refund. Where is the money? They contacted FOX 35’s Marlisa Goldsmith who tried to find some answers.

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